Roadside Assistance
Help when you need it.
Request service on the CAA AppTM
Place your roadside service request using an iPhones or Android.
Call us to request service
For Emergency Road Service in Winnipeg:
Call 204–262–6000
Elsewhere in Manitoba, Canada or the US:
Call 1–800–CAA–HELP (1–800–222–4357)
Cell users can call *222® (*CAA®), toll–free, anywhere in North America.
Request service via SMS
Text "RESCUE" to 222247 to request roadside assistance. Please note that standard message and data rates may apply.
Be prepared.
When calling for service, you will be asked for the following information:
- Your membership number and expiry date
- Your name and address
- The location of the disabled vehicle
- The vehicle's make, model, year, colour and licence plate number
- The problem with your vehicle
- A phone number where you can be contacted
- To receive service, you must remain at or near your vehicle. CAA will accommodate you in extenuating circumstances.
Already requested service?
CAA Service Tracker™.
Use CAA Service TrackerTM to track your driver online or through the CAA AppTM.
Learn More
Cancel service.
Call one of our service providers or cancel through the CAA AppTM, if needed.
Learn MoreTowing coverage.
Classic
You may have the vehicle towed to a service facility, or to any location of your choice within 10 km from the point of breakdown at no charge. A charge per km will be applied by the service provider to any additional mileage over 10 km.
Plus
You may have the vehicle towed to a service facility, or to any location of your choice within 200 km from the point of breakdown at no charge. A charge per km will be applied by the service provider to any additional mileage over 200 km.
Premier
You may have the vehicle towed to a service facility, or to any location of your choice within 200 km from the point of breakdown at no charge. One of your five eligible calls may extend to 320 km for motorized vehicles. A charge per km will be applied by the service provider to any additional mileage over 200 km after the 320 km tow has been used in a membership year.
In the event of a tow, Premier Members receive a two-day complimentary midsize car rental (one per year with a qualified tow**). Just call CAA within 48 hours from the time of tow and we'll arrange a rental car for your use. Service must be arranged by CAA and provided by CAA's preferred rental car partner.
