Membership
Membership FAQ's
Frequently asked questions.
What if I want to join CAA, renew or update my membership after CAA Stores are closed?
You can reach us at 204-262-6000 for after hour membership inquiries in Winnipeg, or toll-free at 1-800-403-9833.
I bought a membership but have now changed my mind. Can I get a refund?
Yes. New memberships come with a 30-day money back guarantee less the cost of any services used within that 30-day period.
I've lost my membership card. What do I do?
Visit one of our CAA Stores and a CAA Associate can print one for you or contact us and we will mail a replacement card to you within 10-14 days.
Will I get a new card when I renew my membership each year?
No. Although you must renew your membership annually, your membership card is good for three years.
I just received a membership as a gift. What benefits do I get?
The benefits you receive from membership will, in part, depend on the Membership Type purchased for you.
How do I log in to my account?
You need to create an account by registering on our website first (you only have to register once). Then you'll be taken to the Login page. If you ever forget your password or forget your username, you can reset it easily.
If I buy a membership today, can I get service right away?
Yes, if you opt-in to same day service. The same day service fee is based on the membership level you have selected and allows you to get service the same day you join. You can reach us at 204-262-6000 for after hour membership inquiries in Winnipeg, or toll-free at 1-800-403-9833.
Can my friend/sister/dad etc. use my card if they are not Members?
No. CAA Membership covers the Member, not his/her vehicle. To receive
Emergency Road Service or other benefits, your friends and family
members must have a valid Membership of their own - or you can add a
Member to your membership as an Associate. Always remember: YOU are
covered no matter whose vehicle you're in.
What happens if I move out of province?
Notify CAA of your new address and we will transfer your membership upon
expiry to the CAA/AAA club in your new location. You are covered in
your new location as a CAA Manitoba Member until your expiry date. The
affiliated club will contact you when it's time to renew your
membership.
Need more information?
Call us at 204-262-6000 in Winnipeg, or toll-free 1-800-403-9833.