Existing Customers

Insurance policies.

Whether you need to make a change to your insurance policy, file a claim or make a payment, we’re here to help.

CAA Assistance.

Whether you need emergency medical assistance or have a question about your policy, we’ll provide professional, caring support. Because when the unexpected happens, wherever you are, we’ll be there to help.

For immediate claims assistance:

In Canada and mainland U.S.A.:
1‑888‑493‑0161

By email:
orionassistance@acmtravel.ca

Collect from anywhere else call:
1‑519‑988‑7044

For general policy inquiries:
1-844-647-8723

Time to renew your policy.

If you have a CAA Multi-Trip Annual Plan³ or a Multi- Trip Vacation Package Plan⁴, it might be upcoming up for expiry. Go online to renew your coverage today.

Renew My Plan

Travel insurance policy guide.

Learn more about eligibility, summary of available plans, general conditions, general exclusions and more.

View Policy Guide

Resources.

Download the medical questionnaire

Visit travel insurance resource centre

Make a travel insurance claim

Terms & Conditions

¹CAA Assistance is provided by Global Excel Management.

²CAA Travel Insurance is provided by Orion Travel Insurance and underwritten by Echelon Insurance. Certain exclusions, limitations and restrictions apply. A Medical Questionnaire is required if you are 60 years of age and older. Quotes are valid for 30 days. Subject to change without notice. See full policy for all terms and conditions at caamanitoba.com/policy.

³Medical Multi-Trip Plans cover 4, 8, 15, 30 or 60 days per trip depending on the plan you purchased. Top-Up coverage is available for longer trips. Coverage cannot extend beyond 365 days from departure date or effective date.

⁴Multi-Trip Vacation Packages covers 4, 8, 15 or 30 days per trip depending on the plan purchased. Top-Up coverage is available for longer trips. Coverage cannot exceed 365 days from departure date or effective date. Top-up for travellers aged 60 to 84 years of age.